Warranty Policy

Peace of Mind with Humsienk Products

Thank you for choosing Humsienk! We stand behind the quality of our products and offer the following warranties:

Warranty Coverage:

The warranty starts from the date of purchase by the original owner.

Using Your Warranty:

Read the manual first! Ensure proper installation and use according to the instructions to avoid warranty issues.
We're here to help! If you encounter problems, contact us within 24 hours. Our team will assist with troubleshooting and offer solutions.
Warranty Claims:
- We'll work with you to diagnose the issue.
- If the problem is confirmed as a product defect, we'll send a replacement battery upon receiving the faulty one at our US warehouse (using a pre-paid shipping label we provide).
- Our technical team will analyze the returned battery.
24/7 Customer Service: We're always available to answer your questions.

Warranty Conditions:

This warranty is only valid for the original purchaser. Proof of purchase is required.
We cover return shipping costs for valid warranty claims.
Replacement batteries follow the original warranty period, not an extended one.
Warranty excludes:
- Improper handling, modifications, or deliberate damage.
- Incorrect installation, use, or maintenance as per the manual.

Exclusions and Limitations:

Humsienk and its suppliers are not liable for any indirect, consequential, or lost profit damages resulting from product use.
We are not responsible for damage to any items connected to our products.
Our maximum liability is limited to the purchase price of the product.
This warranty provides specific legal rights, and you may have additional rights depending on your location.

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